Due to the nature of personal wellness products, we do not accept returns. Fortunately, we rarely receive requests for them! If your product arrives damaged or isn’t working for you, please reach out to us at help@wozaniwellness.com - we’re happy to work with you to find a solution. Your happiness and well-being matter to us!

We are a husband-and-wife team running a small family business, so while we don’t have the capacity to fulfill orders as quickly as big stores, we take great care in getting them out as quickly as possible.
We typically require 2-4 days for order processing. Your shipping time in transit will depend on the shipping option you select at checkout:

• Standard Shipping: Estimated delivery in 3-5 days
• Priority Shipping: Estimated delivery in 1-3 days

Please remember to factor in processing time when estimating your total delivery time. If you have any questions about your order, feel free to reach out to us at help@wozaniwellness.com

Note: Since our products are handcrafted in small batches, slight variations may occur.

Our products are made with natural, wild-harvested ingredients and traditional plant medicines that have been used for generations. We carefully craft each item to be as gentle and effective as possible.

That said, everyone’s body is different, and we always recommend doing a patch test before using a new product, especially if you have sensitive skin or allergies. If you have any health concerns, we strongly encourage consulting your healthcare professional before introducing any new item into your wellness routine.

Because our products are free from artificial preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency and freshness. Balms and oils may soften in warm temperatures, and some natural ingredients may separate or vary in appearance - but rest assured, this won’t affect their quality.

For best results, we recommend using any product within six months of opening to ensure maximum freshness and effectiveness. If you ever have questions about shelf life or product care, feel free to reach out!

Our ingredients are wild-harvested, ethically sourced, and handcrafted with care. Many of our plant medicines are gathered from the land in accordance with traditional Lakota knowledge, ensuring sustainability and respect for the earth.

We also source organic carrier oils, essential oils, and other ingredients whenever possible to maintain the highest quality in our products. Some of these come directly from our own garden, where we cultivate and care for the plants ourselves.

Every purchase supports our mission to replant and protect these traditional medicines so they will continue to be available for future generations.

Absolutely! We love working with organizations to create custom gift bundles or special packages for a variety of needs. Whether you're planning gifts for an event, workplace, or community group, we’re happy to discuss and come up with the perfect option for you.

Send us an email at hello@wozaniwellness.com, and we’ll get back to you as soon as possible. Please note that bulk and custom orders typically require a 2-week lead time.